Privacy Policy — Crossword Zoo Rescue

Last updated: 18 October 2026

Crossword Zoo Rescue (“the Game”) is published by CorelexGames (“we”, “us”). This policy explains what the Game collects, why, and what choices you have. It applies to the Android app com.corelexgames.crosswordzoo.

Who the Game is for

The Game is intended for players aged 13 and over. We do not knowingly collect data from children under 13. If you believe a child has provided us data, contact us and we will delete it.

Accounts and signing in

You can play without registering. By default the Game signs you in anonymously through Firebase Authentication so your progress can be saved to our servers. This anonymous identifier is not linked to your name, email address or phone number.

You may optionally choose to sign in with Google. If you do, we receive your name, email address and profile picture from that provider and use them only to identify your account and restore your progress across devices. We do not post anything to your account, and we do not use your email address for marketing. You can keep playing anonymously if you prefer not to sign in.

What we collect

DataWhy
Anonymous user identifierTo save and restore your game progress across sessions
Game progress — level, coins, gems, animals, habitat upgrades, daily streakTo run the game and keep your park
Display name shown on the leaderboardTo show rankings
Name, email address and profile picture — only if you choose to sign in with GoogleTo identify your account and restore progress across devices
Gameplay events — levels started and completed, words solved, hints and power-ups used, rewards claimedTo understand difficulty and improve the Game
Crash reports and diagnostics — stack traces, device model, OS version, memory stateTo find and fix crashes
Advertising identifier, IP address, ad interactionsTo show ads and measure them
Purchase history — which in-app items you boughtTo deliver purchases and prevent fraud
Push notification tokenTo send reminders and reward notifications, if you allow notifications

Unless you choose to sign in with Google, we do not collect your name or email address. We never collect your phone number, contacts, photos, files, precise location, or health data. Your IP address is used by our service providers to deliver the Game and ads, and may be used to infer approximate (city-level) location for analytics.

Advertising

The Game shows ads supplied by Google AdMob, including rewarded ads you may choose to watch in exchange for in-game items. AdMob uses your device’s advertising identifier and IP address to select and measure ads. You can reset or delete your advertising ID at any time in Android Settings → Privacy → Ads, which limits ad personalisation. Google’s handling of this data is described at policies.google.com/technologies/partner-sites.

In-app purchases

Purchases are processed by Google Play Billing. We never see or store your card details. We receive confirmation of what was purchased so we can deliver it.

Service providers

We share data only with providers who process it on our behalf:

We do not sell your data.

Security and retention

All data is transmitted over encrypted HTTPS connections and stored on Google Cloud infrastructure. We keep your game progress for as long as the Game is installed and in use. If an anonymous profile is inactive for an extended period, we may delete it.

Your choices and deleting your data

Changes

If we change this policy we will update the date above and, for significant changes, notify you in the Game.

Contact

CorelexGames — corelexgames@gmail.com